WP Updates Case Study #1

If you have a WordPress website, it’s more important than ever to protect your investment.

The top 3 reasons are:

  1. WordPress websites are continually under attack by hackers and spammers. There’s many things your web designer can do to “harden your code” and secure your website. 
  2. WordPress development is lightening fast. New code and plugins are being rolled out, and the old an unsupported is being retired. 
  3. The longer you let your website go, the more complicated it will be to update it. You run the risk of having to throw it out and start over with a new design, as opposed to being able to extend the life of your website build. 

If you own a WordPress website and are worried about it, check out our comprehensive WP Backups and Updates Service Plans here. How much would you pay for a little website peace of mind?

Recent Case Study

Here’s a summary of what happened to our newest client and why they came to us. 

The Problem

A new client recently came to us because their website wasn’t working right anymore. Specifically, all of the icons on the front-end of the website weren’t displaying. For example, the little email and phone icons weren’t displaying and were instead displaying the “broken image” square. Not only that, but all of their services were assigned a particular image and none of them were showing up either. FYI, a popular example of font icons that websites typically use is Font Awesome icons

The weird thing was, though, that the icons were working correctly in the back-end of the website. It’s exactly this kind of an issue that can throw a website owner for a loop if they are managing their own website and have no idea why this happened and how to fix it. At this point, it’s time to call in the WordPress Experts. 

The Assessment

Fun4business started with a complete website audit and discovered that the main problem was that the website was so out of date that we were surprised there weren’t more issues with it. For example, if you designed your website in 2013, and didn’t bother with the updates, upgrades or optimizations, it slowly falls into disrepair, and there’s multiple elements that need to be addressed. 

Our recommendations included the following general fixes to return the WordPress website to its fully updated, upgraded and optimal state. Until these items are addressed, trying to pinpoint the source of the icons problem is futile.  

ALL FIXED

Well, what do you know, the problem disappeared as we completed all of the recommendations. The icons were working good as new!

This really was a case of a neglected website finally triggering a front-end error that could no longer be ignored by the client. We were very happy that we could easily fix this issue for our new client and that their older website was now in fantastic shape for future updates and growth. 

Our newest client says...

"Thank you for cruising through this! I could have legitimately never done this without you hahaha!!"

Protect Your Investment

If you have a WordPress website that is outdated, neglected or broken, it's time to call in the professionals.

Like this article?

Share on Facebook
Share on Twitter
Share on LinkedIn
Share on Pinterest
Allison Kessler
Allison Kessler has been web designing professionally since 2002. She guides you through the website design process and helps you keep your website updated and secure. She lives in Calgary Canada with her adorable toddler and is usually found outside hiking and enjoying the Rocky Mountains.

The Ultimate

Website Redesign Checklist

Getting ready to redesign your site? This 1-pager is all you need to inventory your assets before you contact a designer!

More Articles

Create your Website Business Plan with Fun4business

Create your Website Business Plan

In the early days of websites, the purpose of a website was just to have a website. The design caliber of websites has increased dramatically over the past 20 years, while for the most part website strategies and objectives continue to remain underdeveloped. Creating your Website Business Plan before you start on your website is essential. We show you the 3 first steps to take right here.

Read More »
The 3 Jobs of a Website

The 3 Jobs of your Website

Is your website earning its keep? In this week’s article, we discuss the important jobs of your website. These ones really are base level, “my website had better be doing at least these 3 things” type of requirements. Take a look here!

Read More »

How Much Does a Website Cost?

Are you looking for the Easy Button for web design pricing? In this article, we take a look at all of the fees and expenses involved in owning a business website. Without further ado, the exact amount a website will cost is…

Read More »
How to speed up your website launch

How to Speed Up Your Website Launch

There are few things you can do to speed up your website launch. You aren’t just at the mercy of the website gods! You can do some very practical and productive tasks in advance of starting your website project and before you hire a designer. Here’s our ideas for the most impactful steps you can take.

Read More »
What is Website Branding - blog post by Fun4business website redesign

What is Website Branding?

By the end of this blog post, you’ll know what website branding is, why you need it, and what parts of your website need to be branded. We give you homework questions so you can assess your own business’s website branding.

Read More »